Provider vs. provider

PlushCare vs. Better U (2026): Online Therapy and Prescriptions or At-Home Ketamine?

PlushCare vs. Better U compared — standard therapy and prescriptions vs. at-home ketamine, costs and insurance, eligibility, safety and who each is for.

Our bottom line

PlushCare is the appropriate starting point for most people, especially with insurance; Better U is a specialized option only for adults whose symptoms haven’t improved with standard treatment.

PlushCare vs. Better U: side by side

Comparison of PlushCare and Better U
PlushCareBetter U
Type of serviceOnline therapy and primary careAt-home ketamine therapy
PricingTherapy $169 per session. Doctor visits $129 without insurance, plus a membership of $19.99/month or $149/year.Packages from $500 for 5 sessions ($100 each) to $2,076 for 27 sessions with 6 integration sessions ($76 each). Financing available.
InsuranceAccepts many insurance plans. PlushCare says most patients with in-network insurance pay $30 or less per doctor visit. FSA/HSA receipts provided for therapy.Not covered by insurance. Payment plans offered through third-party financing.
Prescribes medicationYes (non-controlled medications, where clinically appropriate)Yes (non-controlled medications, where clinically appropriate)
Ages servedAdults 18+ for therapyAdults who pass a medical and psychiatric screening
ServicesIndividual online therapy (adults); Online primary care and urgent care visits; Mental health medication through PlushCare physicians; Prescriptions sent to your local pharmacyOnline eligibility assessment and free consultation; Psychiatric evaluation by a licensed clinician; Oral ketamine (lozenges) prescribed for at-home sessions, delivered by mail; Treatment preparation and integration coaching sessions; Companion app with guided programs and mood and symptom tracking; Holistic psychiatry, medication tapering support and talk therapy referrals
AvailabilityDoctors licensed in all 50 states; you see a therapist licensed in your state. Availability of specific services varies by state.About 30 US states (listed on Better U’s site); some in-office options, including Spravato, in select states.
LinksVisit PlushCare (opens in a new tab)Read our PlushCare reviewVisit Better U (opens in a new tab)Read our Better U review

PlushCare

Type of service
Online therapy and primary care
Pricing
Therapy $169 per session. Doctor visits $129 without insurance, plus a membership of $19.99/month or $149/year.
Insurance
Accepts many insurance plans. PlushCare says most patients with in-network insurance pay $30 or less per doctor visit. FSA/HSA receipts provided for therapy.
Prescribes medication
Yes (non-controlled medications, where clinically appropriate)
Ages served
Adults 18+ for therapy
Services
Individual online therapy (adults); Online primary care and urgent care visits; Mental health medication through PlushCare physicians; Prescriptions sent to your local pharmacy
Availability
Doctors licensed in all 50 states; you see a therapist licensed in your state. Availability of specific services varies by state.

Better U

Type of service
At-home ketamine therapy
Pricing
Packages from $500 for 5 sessions ($100 each) to $2,076 for 27 sessions with 6 integration sessions ($76 each). Financing available.
Insurance
Not covered by insurance. Payment plans offered through third-party financing.
Prescribes medication
Yes (non-controlled medications, where clinically appropriate)
Ages served
Adults who pass a medical and psychiatric screening
Services
Online eligibility assessment and free consultation; Psychiatric evaluation by a licensed clinician; Oral ketamine (lozenges) prescribed for at-home sessions, delivered by mail; Treatment preparation and integration coaching sessions; Companion app with guided programs and mood and symptom tracking; Holistic psychiatry, medication tapering support and talk therapy referrals
Availability
About 30 US states (listed on Better U’s site); some in-office options, including Spravato, in select states.

Details last verified September 25, 2026. Prices and coverage change often — confirm current details with each provider. Links marked as affiliate links may earn us a commission at no extra cost to you.Learn more

PlushCare and Better U both offer online mental health care, but for different stages. PlushCare provides video therapy and online doctors who prescribe standard medications — often covered by insurance. Better U provides at-home ketamine therapy for adults whose symptoms haven’t responded to standard treatment.

The short answer

  • Start with PlushCare if you haven’t yet tried standard treatment.
  • Consider Better U only if you’re an adult whose symptoms haven’t improved after standard treatment, and after talking it through with a clinician.

How they compare

PlushCare Better U
Treatment Video therapy; doctor visits with non-controlled prescriptions Oral ketamine at home, with psychiatric evaluation and integration coaching
Where it fits First-line care After standard treatment hasn’t helped
Cost Therapy $169/session; doctor visits $129 + membership $500 (5 sessions) to $2,076 (27 sessions + 6 integration)
Insurance Many plans accepted Not covered; financing available
Availability All 50 states (doctors) About 30 states

A note on ketamine

Generic ketamine is FDA-approved as an anesthetic; prescribing it for depression or anxiety is off-label. The related drug esketamine (Spravato) is FDA-approved for treatment-resistant depression, but only under supervision in a certified clinic. At-home ketamine can raise blood pressure and cause dissociation, long-term evidence is still limited, and in 2023 the FDA warned about risks of compounded ketamine used at home for psychiatric conditions. Better U’s screening excludes many people for safety reasons — see our Better U review for the full list.

Using them together

If you pursue ketamine treatment, keep a regular clinician involved in your overall care. PlushCare can provide therapy and general medical oversight alongside a specialized program.

Our verdict

PlushCare is the better first step for most people, particularly with insurance. Better U is a specialized option for treatment-resistant symptoms, to discuss with a clinician.

If you have thoughts of suicide, call or text 988 in the US or call 911 — see Get Help Now.

Which should you choose?

Choose PlushCare if…

  • You want therapy and standard medication, and want to use insurance.
  • You haven’t yet tried first-line treatment.
  • You’d like a doctor who can also manage your general health.

Choose Better U if…

  • You’re an adult whose depression, anxiety or PTSD hasn’t improved with standard medication and therapy.
  • You want to discuss ketamine and can’t reach or afford an in-person clinic.
  • You pass Better U’s screening and have an adult peer supporter.

Read the full reviews

More provider comparisons

When to seek professional help

Consider talking with a doctor or licensed mental health professional if symptomslast for more than two weeks, keep coming back, or make it harder to manage work, school, relationships or daily tasks. You don’t need to wait until things feel severe — getting support early often makes things easier.

If you’re thinking about harming yourself or are in immediate danger, call your local emergency number. In the US, call or text 988 (Suicide & Crisis Lifeline).Crisis resources in other countries.

Explore care options

Frequently asked questions

Does insurance cover PlushCare or Better U?
PlushCare accepts many insurance plans. Better U isn’t covered by insurance, though financing is available.
Can PlushCare prescribe ketamine?
No. PlushCare doctors don’t prescribe controlled substances.

References

We rely on government health agencies, professional medical organizations, peer-reviewed research and academic institutions. Read our sourcing standards.

  1. Depression(opens in a new tab)

    National Institute of Mental Health (NIMH)Government health agency

About this article

Written by

ExploreMentalHealth Editorial Team

Our editors research and write every article using government health agencies, professional medical organizations and peer-reviewed research, following our published editorial standards.

First published
September 27, 2026
Last updated
September 27, 2026
Last medically reviewed
Review pending